Política de reembolso
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Return Eligibility
To be eligible for a return, your item must meet the following conditions:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
Return Timeframe
You have 30 days to return an item from the date you received it. Requests made outside of this period will not be accepted.
Refund Process
Once we receive your item, our team will inspect it and notify you that we have received your returned product. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7-14 business days, depending on your card issuer's policies.
How to Initiate a Return
If you wish to return an item, please contact our support team to start the process. Please send an email to jrvnzpjkyz@outlook.com to obtain the return shipping address and further instructions regarding your return.